Refund Policy
In accordance with European Directive 2011/83/EU and the UK Consumer Contracts Regulations On consumer rights, the right of withdrawal does not apply to digital content not supplied on a tangible medium, provided that performance has begun with the consumer's express prior agreement and acknowledgement that he thereby loses his right of withdrawal.
By confirming their order, customers expressly acknowledge that :
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they want immediate access to the digital content they have purchased,
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and that he waives his right of withdrawal once the product has been delivered by e-mail or made available for download.
Under Swiss law, there is no legal right of withdrawal for distance sales. Consequently, all sales of digital products on our platform are final and non-refundable, whether the purchase is made from Switzerland or from a European Union country.
However, our team will be happy to answer any questions you may have and to offer you solutions or assistance regarding the purchase and use of the product (technical problems or difficulties downloading models, etc.).
You can contact us by e-mail at : hello@hi-render.com
In accordance with European Directive 2011/83/EU and UK Consumer Contracts Regulations on consumer rights, the right of withdrawal does not apply to digital content not supplied on a tangible medium, Once the execution has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal.
By confirming their order, the customer expressly acknowledges that:
-
they wish to access the purchased digital content immediately,
-
and they waive their right of withdrawal once the product has been delivered by email or made available for download.
According to Swiss law, no statutory right of withdrawal is required for distance sales. Therefore, all digital product sales on our platform are final and non-refundable, whether the purchase is made from Switzerland or from a country within the European Union.
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