{"id":13857,"date":"2025-03-25T14:29:23","date_gmt":"2025-03-25T13:29:23","guid":{"rendered":"https:\/\/hi-render.ch\/?post_type=free&#038;p=13857"},"modified":"2025-05-28T08:21:42","modified_gmt":"2025-05-28T06:21:42","slug":"le-guide-des-phrases-magiques-pour-calmer-un-client-stresse","status":"publish","type":"free","link":"https:\/\/hi-render.ch\/de\/free\/le-guide-des-phrases-magiques-pour-calmer-un-client-stresse\/","title":{"rendered":"Der Leitfaden f\u00fcr magische S\u00e4tze, um einen gestressten Kunden zu beruhigen"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>Un client qui doute, qui s\u2019agite ou qui perd confiance en plein projet\u2026 \u00e7a arrive.<br><\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading13857_07e57a-19, .wp-block-kadence-advancedheading.kt-adv-heading13857_07e57a-19[data-kb-block=\"kb-adv-heading13857_07e57a-19\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading13857_07e57a-19 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading13857_07e57a-19[data-kb-block=\"kb-adv-heading13857_07e57a-19\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading13857_07e57a-19 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading13857_07e57a-19\">Ce petit guide te partage des phrases simples, efficaces et rassurantes \u00e0 utiliser dans les moments de tension, sans perdre ta posture pro.<\/p>\n\n\n\n<p><br>\u00c0 garder sous la main au bureau, en r\u00e9union ou m\u00eame sur chantier.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><style>.kb-gallery-id-13857_5ca7f6-cc.kb-gallery-ul.kb-gallery-type-fluidcarousel .kt-blocks-carousel figure .kb-gal-image-radius, .kb-gallery-id-13857_5ca7f6-cc.kb-gallery-ul.kb-gallery-type-fluidcarousel .kt-blocks-carousel figure .kb-gal-image-radius img{height:500px;}.kb-gallery-id-13857_5ca7f6-cc .kadence-blocks-gallery-item .kb-gal-image-radius, .kb-gallery-id-13857_5ca7f6-cc .kb-slide-item .kb-gal-image-radius img{border-radius:0px 0px 0px 0px;;}<\/style><div class=\"kb-gallery-wrap-id-13857_5ca7f6-cc alignnone wp-block-kadence-advancedgallery\"><div class=\"kb-gallery-ul kb-gallery-non-static kb-gallery-type-fluidcarousel kb-gallery-id-13857_5ca7f6-cc kb-gallery-caption-style-bottom-hover kb-gallery-filter-none\" data-image-filter=\"none\" data-lightbox-caption=\"true\"><div class=\"kt-blocks-carousel kt-carousel-container-dotstyle-dark\"><div class=\"kt-blocks-carousel-init kb-blocks-fluid-carousel kt-carousel-arrowstyle-whiteondark kt-carousel-dotstyle-dark\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-arrows=\"true\" data-slider-dots=\"true\" data-slider-hover-pause=\"false\" data-slider-auto=\"\" data-slider-speed=\"7000\" data-slider-type=\"fluidcarousel\" data-slider-center-mode=\"true\" data-slider-gap=\"10px\" data-slider-gap-tablet=\"10px\" data-slider-gap-mobile=\"10px\"><div class=\"kb-slide-item kb-gallery-carousel-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\" \"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain\" ><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-724x1024.webp\" width=\"724\" height=\"1024\" alt=\"\" data-full-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1.png\" data-light-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1.png\" data-id=\"13859\" class=\"wp-image-13859 skip-lazy\" srcset=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-724x1024.webp 724w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-212x300.png 212w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-768x1086.png 768w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-1086x1536.webp 1086w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-8x12.png 8w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1-600x849.png 600w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/1.webp 1357w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/div><\/div><\/figure><\/div><\/div><\/div><div class=\"kb-slide-item kb-gallery-carousel-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\" \"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain\" ><img decoding=\"async\" src=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/2-1-724x1024.png\" width=\"724\" height=\"1024\" alt=\"\" data-full-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/2-1.png\" data-light-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/2-1.png\" data-id=\"13860\" class=\"wp-image-13860 skip-lazy\"\/><\/div><\/div><\/figure><\/div><\/div><\/div><div class=\"kb-slide-item kb-gallery-carousel-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\" \"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain\" ><img decoding=\"async\" src=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/3-724x1024.png\" width=\"724\" height=\"1024\" alt=\"\" data-full-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/3.png\" data-light-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/3.png\" data-id=\"13861\" class=\"wp-image-13861 skip-lazy\"\/><\/div><\/div><\/figure><\/div><\/div><\/div><div class=\"kb-slide-item kb-gallery-carousel-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\" \"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-724x1024.webp\" width=\"724\" height=\"1024\" alt=\"\" data-full-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4.webp\" data-light-image=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4.webp\" data-id=\"13862\" class=\"wp-image-13862 skip-lazy\" srcset=\"https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-724x1024.webp 724w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-212x300.webp 212w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-768x1086.webp 768w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-1086x1536.webp 1086w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-8x12.webp 8w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4-600x849.webp 600w, https:\/\/hi-render.ch\/wp-content\/uploads\/2025\/03\/4.webp 1357w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/div><\/div><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<script>function getWR360PopupSkin(){return 'light_clean';}<\/script>","protected":false},"excerpt":{"rendered":"<p>Un client qui doute, qui s\u2019agite ou qui perd confiance en plein projet\u2026 \u00e7a arrive. Ce petit guide te partage des phrases simples, efficaces et rassurantes \u00e0 utiliser dans les moments de tension, sans perdre ta posture pro. \u00c0 garder sous la main au bureau, en r\u00e9union ou m\u00eame sur chantier.<\/p>","protected":false},"featured_media":13870,"template":"","meta":{"_acf_changed":false},"class_list":["post-13857","free","type-free","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/free\/13857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/free"}],"about":[{"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/types\/free"}],"version-history":[{"count":1,"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/free\/13857\/revisions"}],"predecessor-version":[{"id":14666,"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/free\/13857\/revisions\/14666"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/media\/13870"}],"wp:attachment":[{"href":"https:\/\/hi-render.ch\/de\/wp-json\/wp\/v2\/media?parent=13857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}